Services

21 CARGO is Taking Off, Join Us!

Check our video for more information about what we do.

A New Brand with a lot of Experience

18 years of proven sales experience in HAZMAT, oversize, live animals and perishables make us the choice for airlines interested in developing USA and Latin America markets.

Core Services

  • GSSA

    21CARGO becomes the image and sales force of the airline in a region. The GSSA provides the freight forwarding community with a full range of cargo services.

  • Indirect Air Carrier (IAC)

    21Cargo as a TSA-certified Indirect Air Carrier (IAC), has access to the most convenient shipping air freight that an extensive partner network can offer us.

  • Third Party Logistics (3PL)

    Management and cargo solutions capable of managing the entire supply chain of clients, following and anticipating on worldwide market developments.

  • Reservations

    Reservations are made in our robust platform, able to manage with standard systems like Cargo 2000 or CASS.

  • Operations

    Thorough in-depth experience of cargo industry, handling of ULDs of airlines with real-time tracking and details oriented team.

  • Trucking

    Managing each link in the supply chain is part of our business, thus 21Cargo utilizes multiple trucking network in USA, dedicated and combined services to-from main airports.

What is a GSSA?

A GSSA, General Sales & Service Agents becomes the image and sales force of the airline in a region, where it may be uneconomical to maintain its own sales force, achieving a cost effective presence in the markets. The GSSA provides the freight forwarding community with a full range of cargo services.

GSSA, Outsource Solutions to Airlines with a Reliable Partner

Sales

The best trained and motivated sales teams covering key markets regions, including incentive programs with top network forwarders and tailor made sales concepts. Industry knowledge to get higher closing rates.

Marketing

Market intelligence to get a profitable brand communications. Special promotions, like roadshows. Ads, emailings campaigns and editorials in local trade press, are part of permanent communication tactics.

Accounting

Quality automated reporting and on-line secure access to bookings. Airline invoices are centrally controlled, and payments are done as per agreed timeframe. Claims and correspondence dealt according to airline procedures.

Customer Service

Dedicated and trained reservation staff that is available 24/7 with exclusive hot-lines, representing the airline’s brand. Reservations and confirmations are made on behalf of airline carrier. Long-term relationship is our focus with every customer.

Operations

Operational staff of 21Cargo has proven experience in handling oversize and custom packages, special projects and dangerous goods, preparation of ULD’s and loading process. Reliable and efficient results.

Management

Selling air cargo space maintaining high aircraft occupancy with high yielding cargo has been our challenge for over 25 years, supporting administration and protecting carrier’s service quality in ground and ramp handling.

IT – Communication

Investment in IT to an advanced reservations system equipped for bookings, track & trace, electronic messaging & AWB stock management. Up to date technology and communication equipment to support operations and accounting.

Offices – Partnerships

A comprehensive GSSA network in USA and Latin America markets, including local offices, strategic partners, connected companies, service providers and long established relationships with local handling and trucking companies.

Tel. +1 (305) 871-7777

Fax. +1 (305) 871-0100

3650 NW 82nd Avenue, Suite 407

Doral, FL 33166